Privacy Policy

1. Who We Are

Velora Engineering and Consulting is an operating name of Vinka Ventures Ltd. In this Privacy Policy, "Velora," "we," "us," and "our" refer to Vinka Ventures Ltd when operating as Velora Engineering and Consulting.

2. Personal Information We Collect

We may collect personal information that you voluntarily provide when contacting Velora, requesting a home inspection, or inquiring about professional services.

This information may include:

• Your name
• Email address
• Telephone number
• Property address
• Requested inspection or consulting service
• Preferred inspection dates or timing
• Information about a property, project, concern, or service request
• Photographs, reports, drawings, or other information you choose to provide
• Communications exchanged with Velora regarding your inquiry or services

Our website and service providers may also process limited technical information necessary to operate, secure, and maintain the website, such as IP address, browser or device information, and server logs.

3. Why We Collect Personal Information

Velora collects and uses personal information only for reasonable purposes connected with our business and services, including to:

• Respond to inquiries and service requests
• Review property and project information provided by potential clients
• Determine appropriate inspection or consulting services and scope
• Confirm availability, scheduling, access requirements, and fees
• Communicate with clients before, during, and after an assignment
• Prepare and deliver inspection reports or other agreed professional deliverables
• Maintain appropriate business and professional records
• Operate, secure, maintain, and improve our website and communications systems
• Meet applicable legal, regulatory, professional, or contractual requirements

4. Consent

Where required, Velora obtains consent for the collection, use, or disclosure of personal information. By voluntarily submitting information through this website or providing it directly to Velora for an inquiry or service request, you consent to its use for the purposes described at the time of collection and in this Privacy Policy.

If we intend to use personal information for a materially new purpose that was not previously identified, additional consent will be obtained where required by law.

5. Limiting Collection

We aim to collect only the personal information reasonably required to understand your request, provide our services, communicate with you, and satisfy applicable business, professional, and legal requirements.

Please avoid submitting sensitive personal information that is not necessary for your inquiry or requested service.

6. Service Providers and Information Sharing

Velora does not sell or rent personal information.

We may provide personal information to service providers that assist us with functions such as website hosting, email delivery, data storage, information technology, or other business operations. These providers may process information only as necessary to perform services on our behalf, subject to their applicable terms, safeguards, and legal obligations.

We may also disclose personal information where reasonably necessary to:

• Provide an agreed service
• Comply with applicable law or lawful legal process
• Protect the rights, safety, security, or property of Velora, our clients, or others
• Establish, exercise, or defend legal or professional claims

7. Processing Outside Canada

Some service providers used to operate our website, communications, or technology systems may process or store information outside Canada.

When personal information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, law-enforcement agencies, or government authorities in accordance with applicable law.

8. Retention of Personal Information

Personal information is retained only for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy applicable legal, professional, contractual, insurance, or business-record requirements.

When information is no longer required, Velora will take reasonable steps to securely delete, destroy, or anonymize it, as appropriate.

9. Safeguarding Personal Information

Velora uses reasonable administrative, technical, and organizational safeguards appropriate to the nature and sensitivity of the information in our custody or control.

These measures are intended to help protect personal information against unauthorized access, use, disclosure, alteration, loss, or theft. No electronic transmission or storage system can, however, be guaranteed to be completely secure.

10. Access and Correction

You may contact Velora to request access to personal information we hold about you or to request correction of information that is inaccurate or incomplete, subject to any exceptions permitted or required by applicable law.

We may need to verify your identity before responding to an access or correction request.

11. External Websites

This website may contain links to third-party websites. Velora is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

Velora may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or legal requirements.

The date shown at the top of this page identifies when the policy was last updated.

13. Privacy Questions and Requests

Questions, requests for access or correction, or concerns about Velora's handling of personal information may be directed to:

Velora Engineering and Consulting
Email: info@veloraeng.com
Ottawa, Ontario, Canada